|
Sign In to gain access to subscriptions and/or personal tools.
|
Group Processes & Intergroup Relations, Vol. 10, No. 3,
299-309 (2007)
DOI: 10.1177/1368430207078694
© 2007 SAGE Publications
Toward a Group Facilitation Technique for Project Teams
Erich H. Witte
University of Hamburg, Germany, witte_e_h{at}uni-hamburg.de
This article presents the development of a group facilitation technique (PROMOD Procedural Moderation). The author points toward the importance of integrating theoretical assumptions, theory testing and basic empirical research with practical application. The results are based on the observation of various three-member task groups faced with a complex non-heureka problem. These comprise naturally interacting groups, simple arithmetic assembled groups of individuals without any interaction (synthetic groups), and groups in which a group technique of reduced interaction which focuses on individual contribution through facilitated knowledge elicitation is applied.The task involves decisions on what to do after a plane crash and ranking objects with regard to their importance for survival in an alarming situation (Lafferty & Pond, 1974). The group decision quality is determined by relating to conclusions reached by an independent expert. Results indicate that the observed teams performed best when the PROMOD procedure was applied.
Key Words: facilitation techniques for groups group decision making group performance project teams theory construction
References
- Dalkey, N.C., & Helmer, O. (1963). An experimental application of delphi method to the use of experts. Management Science, 9, 458467.[ISI]
- Davis, J.H. (1992). Some compelling intuitions about group consensus decisions, theoretical and empirical research, and interpersonal aggregation phenomena: Selected examples, 19501990. Organizational Behavior and Human Decision Processes, 52, 338.[CrossRef][ISI]
- Davis, J.H. (1996). Small group research and the Steiner questions: The once and future thing. In E. H. Witte & J. H. Davis (Eds.), Understanding group behaviour: Consensual action by small groups (Vol I, pp. 312). Mahwah, NJ: Erlbaum.
- Greitemeyer, T., & Schulz-Hardt, S. (2003). Preference-consistent-evaluation of information in the hidden profile paradigm: Beyond group-level explanations for the dominance of shared information in group decisions. Journal of Personality and Social Psychology, 84, 322339.[CrossRef][ISI][Medline]
[Order article via Infotrieve]
- Grofman B. (1978). Judgemental competence of individuals and groups in a dichotomous choice situation: Is a majority of heads better than one? Journal of Mathematical Sociology, 6, 4760.
- Hackman, J.R. & Morris, C.G. (1975). Group tasks, group interaction processes, and group performance effectiveness: A review and proposed integration. In I. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 8, pp. 4599). New York: Academic Press.
- Hinsz, V.B., Tindale, R.S., & Vollrath, D.A. (1997). The emerging conceptualization of groups as information processors. Psychological Bulletin, 121, 4364.[CrossRef][ISI][Medline]
[Order article via Infotrieve]
- Hoffman, R.R., Shadbolt, N.R., Burton, A.M., & Klein, G. (1995). Eliciting knowledge from experts: A methodological analysis. Organizational Behavior and Human Decision Processes, 62, 129158.[Medline]
[Order article via Infotrieve]
- Hollingshead, A.B. (1996). The rank-order effect in group decision making. Organizational Behavior and Human Decision Processes, 68, 181193.[CrossRef][ISI]
- Innami, I. (1994). The quality of group decisions, group verbal behavior and intervention. Organizational Behavior and Human Decision Processes, 60, 409430.[CrossRef][ISI]
- Katzenstein, G. (1996). The debate on structured debate: Toward a unified theory. Organizational Behavior and Human Decision Processes, 66, 316332.[CrossRef][ISI]
- Kerr, N.L., & Tindale, R.S. (2004). Group performance and decision making. Annual Review of Psychology, 55, 623655.
- Lafferty, J.C., & Pond, A.W. (1974). Desert survival situation. Plymouth, MI: Human Synergistics.
- Laughlin, P.R., Bonner, B.L., & Miner, A.G. (2002). Groups perform better than the best individuals on letter-on-numbers problems. Organizational Behavior and Human Decision Processes, 88, 605620.[CrossRef][ISI]
- Laughlin, P.R., Zander, M.L., Knievel, E.M., & Tan T.K. (2003). Groups perform better than the best individuals on letters-to-numbers problems: Informative equations and effective strategies. Journal of Experimental Social Psychology, 85, 684694.
- Lecher, S., & Witte, E.H. (2002). FORMOD und PROMOD: Zwei Moderationstechniken zur Verbesserung von Entscheidungen in Gruppen [FORMOD and PROMOD: Two facilitation techniques to improve the decisions in groups]. Zeitschrift für Arbeits- und Organisationspsychologie, 47, 7386.[ISI]
- Libby, R., Trotman, K.T., & Zimmer I. (1987). Member variation, recognition of expertise, and group performance. Journal of Applied Psychology, 72, 8187.[CrossRef][ISI]
- Littlepage, G.E., Schmidt, G.W., Whisler, E.W., & Frost, A.G. (1995). An input processoutput analysis of influence and performance in problem-solving groups. Journal of Personality and Social Psychology, 69, 877889.[CrossRef][ISI]
- Lorge J., & Solomon, H. (1955). Two models of group behavior in the solution of Heureka-type problems. Psychometrica, 20, 139148.[Medline]
[Order article via Infotrieve]
- Messé, L.A., Hertel, G., Kerr, N.L., Lount, R.B., Jr., & Park, E.S. (2002). Knowledge of partner's ability as a moderator of group motivation gains: An exploration of the Koehler discrepancy effect. Journal of Personality and Social Psychology, 82, 935946.[CrossRef][ISI][Medline]
[Order article via Infotrieve]
- Moore, C.M. (1987). Group techniques for idea building (2nd printing). Newbury Park, CA: Sage.
- Mullen, B., & Copper, C. (1994). The relation between group cohesiveness and performance: An integration. Psychological Bulletin, 115, 210227.[CrossRef][ISI]
- Nijstad, B.A., Stroebe, W., & Lodewijkx, H.F.M. (2003). Production blocking and idea generation: Does blocking interfere with cognitive processes? Journal of Experimental Social Psychology, 39, 531548.[CrossRef][ISI]
- Osborn, A.F. (1957). Applied imagination. New York: Scribner.
- Rogelberg, S.G., Barnes-Farrell, J.L., & Lowe, C.A. (1992). The stepladder technique: An alternative group structure facilitating effective group decision making. Journal of Applied Psychology, 77, 730737.[CrossRef][ISI]
- Rogers, C. (1970). On encounter groups. New York: Harper & Row.
- Scheele, B., & Groeben, N. (1988). Dialog-Konsens-Methoden zur Rekonstruktion Subjektiver Theorien: die Heidelberger Struktur-Lege-Technik [Dialogue-consensus-methods to reconstruct subjective theories: The Heidelberger structure-lay-technique]. Tübingen: Francke.
- Schweiger, D.M., Sandberg, W.R., & Ragan, J.W. (1986). Group approaches for improving strategic decision making: A comparative analysis of dialectical inquiry, devil's advocacy and consensus. Academy of Management Journal, 29, 5171.[CrossRef][ISI]
- Shiflet, S. (1979). Toward a general model of small group productivity. Psychological Bulletin, 86, 6779.[CrossRef][ISI]
- Sorkin, R.D., Hays, C., & West, R. (2001). Signal-detection analysis of group decision making. Psychological Review, 108, 183203.[CrossRef][ISI][Medline]
[Order article via Infotrieve]
- Steiner, I.D. (1972). Group process and productivity. New York: Academic Press.
- Stroebe, W., Diehl, M. & Abakoumkin, G. (1992). The illusion of group effectivity. Personality and Social Psychology Bulletin, 18, 643650.[Abstract]
- Stroebe, W., & Diehl, M. (1994). Why groups are less effective than their members: On productivity losses in idea-generating groups. European Review of Social Psychology, 5, 271303.
- Witte, E. H., & Davis, J. H. (Eds.) (1996a). Understanding group behavior: Vol. I. Consensual action by small groups. Mahwah, NJ: Erlbaum.
- Witte, E. H., & Davis, J. H. (Eds.) (1996b). Understanding group behaviour: Vol. II. Small group processes and interpersonal relations. Mahwah, NJ: Erlbaum.
- Witte, E.H., & Sack, P.-M. (1999). Die Entwicklung der Gruppenmoderation PROMOD zur Lösung komplexer Probleme in Projektteams [The development of the group technique PROMOD for solving complex problems in project teams]. Psychologische Beiträge, 41, 113213.

CiteULike Connotea Del.icio.us Digg Reddit Technorati What's this?
This article has been cited by other articles:

|
 |

|
 |
 
T. J. Catlaw
Frederick Thayer and the Structural Transformation of the Public Sphere
Administration Society,
July 1, 2008;
40(4):
358 - 383.
[Abstract]
[PDF]
|
 |
|
|